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dc.contributor.authorLosekoot, E
dc.contributor.authorWright
dc.date.accessioned2014-05-30T12:26:50Z
dc.date.available2014-05-30T12:26:50Z
dc.date.copyright2014-05-28
dc.identifier.citationCouncil for Hospitality Management Education 2014 Annual Research Conference held at University of Derby Buxton, Buxton, UK, 2014-05-28 to 2014-05-30, published in: Council for Hospitality Management Education 2014 Annual Research Conference
dc.identifier.isbn9780901437754
dc.identifier.urihttp://hdl.handle.net/10292/7295
dc.description.abstractBy using Heidegger’s concept of Da-sein this paper will investigate the meaning that airport customers ascribe to the airport. Looking at the meaning of the airport experience for individual airport customers will allow researchers to develop an understanding of what it is like to be in an airport. This understanding of being in an airport is a novel approach to the management literature which has in the past focused on the effective management of airports. The knowledge of what it is like to be in an airport will enable management to better care for the airport passenger or visitor, to create a more hospitable environment and therefore lead to their becoming the preferred airport.
dc.publisherCouncil for Hospitality Management Education (CHME)
dc.relation.urihttp://www.chme2014.org/#!prog/c1m6b
dc.rightsNOTICE: this is the author’s version of a work that was accepted for publication. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in (see Citation). The original publication is available at (see Publisher's Version).
dc.subjectHeidegger
dc.subjectAirport
dc.subjectDa sein
dc.subjectCustomer experience
dc.titleHeideggerian Da-sein in the airport customer experience
dc.typeConference Contribution
dc.rights.accessrightsOpenAccess
aut.conference.typePaper Published in Proceedings
pubs.elements-id167144


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