Browsing School of Hospitality and Tourism by Issue Date

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Browsing School of Hospitality and Tourism by Issue Date

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  • Poulston, JM; Pernecky, T (Queen Margaret University; 2013)
    This working paper examines the potential to customize a New Age destination, using data collected from hospitality and tourist operators at Sedona, Arizona, United States of America (USA). Data show that customization is ...
  • Andringa, S; Poulston, J; Pernecky, T (Council for Australasian University Tourism and Hospitality Education (CAUTHE); 2013)
    The New Zealand hospitality industry is characterised by a high rate of business start-ups and closures, especially in small and medium enterprises (Inland Revenue Department, 2011). One reason for this is that many ...
  • Losekoot, E; Wright, N (Council for Australasian University Tourism and Hospitality Education (CAUTHE); 2013)
    This paper takes the top ten airports identified in the SKYTRAX 2011 airport awards and investigates to what extent their success might be due to creative and innovative management actions. The literature review considers ...
  • Hamilton, P (Council for Australasian University Tourism and Hospitality Education (CAUTHE); 2013)
    Margarine sculptures have a long and illustrious culinary history, yet in changing times they are rarely seen in modern hotel and restaurant settings. This paper considers the historical and cultural significance of margarine ...
  • Losekoot, E; Poulston, J (The Council for australasian University tourism and Hospitality education (CaUtHe); 2013)
    Between 1972 and 2003 there were 168 attempts by terrorists to attack respondents or spectators at major sporting events around the world. A literature review of over 100 research papers outlines the reasons terrorist ...
  • Losekoot, E; Sherlock, D (The Council for australasian University tourism and Hospitality education (CaUtHe); 2013)
    The issue of alcohol in hospitality has always been a controversial one. In order to address this topic in the cultural context of a marae (communal meeting place) with commercial hospitality facilities on a site regarded ...
  • Schitko, D; Losekoot, E (Journal of Tourism, AUT University; 2012)
    This study considers the attitudes to and experiences of travel agents and tourism intermediaries when servicing the needs of mature travellers. It reviews the literature on mature travellers within the broader area of ...
  • Losekoot, E; Wright, N (Academic Publishing International Limited, AUT University; 2012)
    This paper outlines the background to the debate surrounding positivisitic and phenomenological research and the growing consensus of a mixed methods approach. It explains the increasing popularity of interpretative methods ...
  • Mooney, S (AUT University; ANZAM; 2008)
    This paper investigates what barriers are present for female managers in the organisational structure of Australian and New Zealand hotels that may delay their progress to senior management positions. Research was carried ...
  • Wang, P (AUT University, Elsevier; 2011)
    The purpose of this paper is to review the current literature in transformational leadership and convey a progressive model to apply transformational leadership in a Chinese hospitality context to provide practical indications ...
  • Wang, P; Cameron, A (CAUTHE, AUT University; 2012)
    This paper adopts a qualitative approach to identify and analyse the meaning of followership in the hospitality industry. Interviews, utilising a semi structured questionnaire, will be undertaken to examine how followers ...
  • Matthews, S; Williamson, DD; Nemeschansky, B; Brandt, L; Harris, C (AUT University, Elsevier Ltd; 2011)
    This paper presents findings from the data analysis of formal exit interviews conducted in New Zealand’s largest hotel brand. The data is from 24 hotels, covering all regions of New Zealand and provides comparable data ...
  • Schänzel, H (AUT University, Association of Pacific Studies; 2010)
    In New Zealand, 56 % of all tourism earnings come from domestic tourism (Ministry of Tourism, 2009), yet the attention by the government is primarily directed towards international tourism. In fact, Interactive Travellers, ...
  • Schänzel, HA; Smith, KA (AUT University; The Centre for Tourism Research and Development; 2011)
    Visual research methods, such as using photography, are gaining acceptance in tourism studies. But there is scope to further extend their application to actively involve children in the research process. When photographs ...
  • Schänzel, HA; Smith, KA (Routledge Journals, AUT University; 2011)
    The lack of research into fathers on holiday is a reminder that understandings of masculinities and gender relations in tourism are absent compared to other disciplinary areas. Research on family holiday experiences is ...
  • Schänzel, HA (AUT University; Victoria University of Wellington; 2010)
    This thesis is about the family holiday experiences of the whole family group and its individual members by studying the anticipations before the holiday and the short- and longer-term holiday experiences/recollections ...
  • Strauss, P; Goodsir, W (AUT University, Ako Aotearoa Northern Regional Hub Project Fund; 2010)
    Staff and students in the School of Hospitality and Tourism at AUT, and practitioners working in a number of hotels in Auckland, participated in a project investigating the role of academic literacy in postgraduate ...
  • Losekoot, E; Verginis, CS; Wood, RC (AUT University, Elsevier; 2001)
    Comments on the use of 'publications counting', i.e. the number of items published by academics and their institutions, in making financial and tenure decisions, and criticizes the methods used in terms of the choice and ...
  • Harris, C; Williamson, D; Rasmussen, E; Wilkinson, H (AUT University, Promaco Conventions Pty Ltd; 2008)
    Voluntary staff turnover has been a major problem in hospitality and many hospitality employers are concerned how staff retention can be improved in an industry which is characterised by narrow profit margins, fluctuating ...
  • Deery, M; Harris, C; Baum, T; Williamson, D; Jago, L (AUT University, University of South Australia, Council for Australian University Tourism and Hospitality Education (CAUTHE); 2011)
    The issue of work life balance (WLB) has attracted the attention of researchers for some time now, due mainly to the impact on personal and professional lives as well as the organisation's productivity. In the 24/7 labour ...

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