Using IT for active student feedback in the learning environment

Abstract

This paper describes the use of a web-based groupware product (specifically a Lotus NotesTM & DominoTM discussion database), as a means of gaining direct and regular feedback from students on the progress of a course. Some of the pitfalls and issues are discussed, including motivation for use, barriers to effective feedback, the value of anonymity and appropriate netiquette. Some recommendations are made for others wishing to use such a feedback mechanism, and for those who do not have Lotus Notes installed, how a feedback system such as this might be implemented in some other web based product.