This page shows usage statistics for the item: Perceived benefits for customer service of ITIL IT control use
Click on a number to switch between file downloads and item page views or to view usage statistics for a different date range.
| File downloads | Item page views | |
|---|---|---|
| Current month | 13 | 8 |
| Last 6 months | 106 | 49 |
| 2012 | 97 | 45 |
| 2011 | 428 | 185 |
| 2010 | 635 | 385 |
| 2009 | 225 | 501 |
| 2008 | 0 | 0 |
| All dates | 1,385 | 1,116 |
Currently showing: File downloads; All dates
Maximum number of items/collections/authors etc. shown:
Click on a filename to view or open that file.
| File downloads | |
|---|---|
| EgelerM.pdf | 925 |
| EgelerM_a.pdf | 460 |
Click on a country's usage number to view usage statistics for visits from that country.
Currently showing: File downloads; All dates
| File downloads | |
|---|---|
| United States of America | 29 |
| United Kingdom | 25 |
| Malaysia | 18 |
| Germany | 14 |
| Iran | 10 |
| New Zealand | 10 |
| France | 9 |
| Indonesia | 8 |
| India | 6 |
| Mexico | 5 |
| File downloads | |
|---|---|
| Auckland | 9 |
| Ampang | 7 |
| Liverpool | 5 |
| London | 5 |
| Tehran | 5 |
| Kuala Lumpur | 4 |
| Dallas | 3 |
| Jakarta | 3 |
| Lima | 3 |
| Lisbon | 3 |