dc.contributor.advisor Petrova, Krassie
dc.contributor.advisor MacDonell, Steve
dc.contributor.author Amos, Willie
dc.date.accessioned 2012-10-02T01:15:14Z
dc.date.available 2012-10-02T01:15:14Z
dc.date.copyright 2011
dc.date.created 2011
dc.date.issued 2012-10-02
dc.identifier.uri http://hdl.handle.net/10292/4621
dc.description.abstract The notion of mobile government (or m-Government) can be considered closely related to electronic government (or e-Government) as it provides an additional channel for the delivery of public services and information to citizens. It has been known to have bridged the gaps and some of the limitations of e-Government by improving service delivery in areas where e-Government delivery of services failed. This study investigates how government organisations in Vanuatu currently use mobile technologies to provide government services, and evaluates the extent to which these organisations are technologically ready to invest in the deployment of m-Government. A number of articles have been reviewed to find out how assessment of readiness and what tools has been carried out in similar studies. An m-Readiness framework has been created based on relevant articles. Approximately 20 government employees from various government organisations have been interviewed and also asked to complete a survey. Most of these government employees are senior managers and technical staff. Even though the study has indicated that there is a certain level of mobile and wireless technology adoption, the m-Readiness level across government organisations is still low. There are few or no m-Government applications and services within the government organisations. The study has identified that a number of issues that need to be addressed in order to achieve a higher level of m-Government readiness. It is also believed that it will depend on the success of e-Government deployment. The study has come up with a few suggestions on how to deal with the issues associated with the adoption of m-Government technology. An obvious suggestion is that it is crucial for the government to involve key stakeholders in the deployment of the m-Government project. Another example is to learn from relevant examples and adopting solutions that are proven to work. en_NZ
dc.language.iso en en_NZ
dc.publisher Auckland University of Technology
dc.subject M-government en_NZ
dc.subject Readiness en_NZ
dc.subject Mobile en_NZ
dc.subject Technology en_NZ
dc.subject Services en_NZ
dc.subject Vanuatu government en_NZ
dc.subject m-Readiness Framework en_NZ
dc.title Exploring m-government readiness: the case of Vanuatu en_NZ
dc.type Thesis
thesis.degree.grantor Auckland University of Technology
thesis.degree.level Masters Theses
thesis.degree.name Master of Computer and Information Sciences en_NZ
dc.rights.accessrights OpenAccess
dc.date.updated 2012-10-01T03:03:16Z

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