Manufacturing quality and cultural values in China

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Manufacturing quality and cultural values in China

Philipsen, S; Littrell, R

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Abstract:

Popular and academic publications continually remind us that China has become the global manufacturing center for many international companies. However, quality problems appear to have increased in recent years, with many Chinese products not meeting international standards for safety and quality. We consider the relationship between cultural value dimensions and the Lean Six Sigma process as a quality management solution for Chinese manufacturing problems, employing the GLOBE cultural value dimensions to assess the possible effects of introducing Lean Six Sigma in China. Even though the GLOBE dimensions predict that Chinese values may be consistent with the lean Six Sigma values, implementing the practices in China may be difficult.

Keywords: Quality management; China; Lean Six Sigma; Culture; GLOBE; Manufacturing

Item Type: Journal Article

Date: 2011

Language: English

Citation: Asia Pacific Journal Of Business & Management, vol.2(2), pp.26 - 44

Publisher: UUNZ Institute of Business; AUT University

Publisher's Version: http://www.uunz.ac.nz/jq.aspx?location=JournalIssues

Rights Statement: NOTICE: this is the author’s version of a work that was accepted for publication. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in (see Citation). The original publication is available at (see Publisher's Version)

Permanent link: http://hdl.handle.net/10292/3336

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