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A Multilevel Model of Information Technology Value

Wimble, M; Singh, H; Phillips, B
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http://hdl.handle.net/10292/10689
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Abstract
Traditionally, firms that dominate their industries perform better when their markets are growing. This is because their large size makes it easier for them to achieve economies of scale. We present empirical evidence that the impact of information technology (IT) on the firm performance is the opposite: firms with less market power enjoy greater benefits in a growing market. This study draws on the IT value literature to examine how industry and firm attributes jointly affect firms’ returns on their IT investments. To that end, we develop cross-level hypotheses to examine how the economic value of IT to firms is influenced by industry growth and firm size. By using a hierarchical linear model to test the industry–firm interactions, we are able to control for violations of statistical assumptions that are likely to bias cross-level estimates obtained using conventional statistical methods. The implications of these findings for research and practice are examined.
Keywords
Business value of information technology; Industry effects; Multilevel modeling; Market share; Industry growth
Date
August 30, 2016
Source
Journal of Computer Information Systems, 57(3), 201-207.
Item Type
Journal Article
Publisher
Taylor & Francis Online
DOI
10.1080/08874417.2016.1183994
Publisher's Version
http://www.tandfonline.com/doi/abs/10.1080/08874417.2016.1183994
Rights Statement
Copyright © 2016 Taylor & Francis. Authors retain the right to place his/her pre-publication version of the work on a personal website or institutional repository as an electronic file for personal or professional use, but not for commercial sale or for any systematic external distribution by a third. This is an electronic version of an article published in (see Citation). Journal of Computer Information Systems is available online at: www.tandfonline.com with the open URL of your article (see Publisher’s Version).

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