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(AUT University; 2006)Tourism is often described as having arisen from the Grand Tour of the young aristocracy of the eighteenth century who travelled around Europe for a period of a few years to further their education. Adler argues that, ... -
(AUT University; 2007)This thesis investigates how information and communication technologies (ICT), particularly the World Wide Web (Web), can contribute to the role that Meetings, Incentives, Conferences and Conventions, and Exhibitions (MICE) ... -
(AUT University; 2003)Many questionnaires used in the measurement of conflict are expensive and difficult to obtain. In addition, instruments of this kind are usually associated with diagnosis rather than intervention and education. The present ... -
(AUT University; 2005)The following research study attempts to identify the determinant factors, affecting the customer choice among alternative suppliers of mortgage products. The other objective of the study is to evaluate the role of bank ... -
(AUT University; 2007)This study explored the relationship between attributional style and the performance of front line service staff in a call centre environment. Attributional style was evaluated using a well recognised method (Seligman's ... -
(AUT University; 2004)The aim of this thesis is to identify the brand choice moderators that influence consumers' choice of one brand over another. This research examines the influence of five consumption values on brand choice behaviour within ... -
(AUT University; 2005)There is little empirical evidence relating to how university administrative employees view the performance appraisal process (Analoui & Fell, 2002). The aims of this study were: (1) to determine the purpose of the performance ... -
(AUT University; 2004)The aim of this thesis is to investigate the difference between front-line employees' perception of service versus the customer's perception of the service delivery within the New Zealand Real Estate Industry. This research ... -
(AUT University; 2005)The combination of entrepreneurship and strategy is gaining increasing recognition as a pathway for growth within both individual organisations and national economies. Hence the benefits emerge from both a micro and macro ...
